Terms & Conditions

By using www.wallcandywallpaper.com.au you agree to be legally bound by these terms, which shall take effect immediately on your first use of www.wallcandywallpaper.com.au. If you do not agree to be legally bound by all the following terms please do not access and/or use www.wallcandywallpaper.com.au. Wall Candy (WA) Pty Ltd may change these terms at any time by posting changes online. Please review these terms regularly to ensure you are aware of any changes made.


EASTER SALE PROMOTION

Offer is available to online & in store customers, on all products (including clearance), by using discount code 'iloveeaster'

Offer is strictly limited for purchases made from 10 April - midnight 17 April 2017.

Full payment required at time of purchase.

Wall Candy's standard terms and conditions of purchase otherwise apply


GRAHAM AND BROWN PROMOTION

Offer is available to online customers, on all Graham and Brown product (including clearance), by using discount code 'ilovegnb'

Available for a limited time only, stocks are limited.

Full payment required at time of purchase.

Wall Candy's standard terms and conditions of purchase otherwise apply


E-GIFT VOUCHER PROMOTION

Offer is strictly limited and valid for purchases made from 16 December - 24 December 2016.

Offer is only available via our online store.

E-GIFT VOUCHERS can be redeemed online, and also in store at 346 Beaufort St Highgate.

Full payment required at time of purchase

Please allow up to 24 hours for your E-GIFT VOUCHER to be generated and emailed to you.

E-GIFT VOUCHERS are valid for 12 months from date of purchase. 

Wall Candy's standard terms and conditions of purchase otherwise apply


SAMPLES

Samples are available for most, but not all of the items shown on our website. If you place a sample order you will not be charged for any that cannot be supplied.

Samples come approximately A4 in size to give you an idea of the texture and colour of the wallpaper. If you want to see the full pattern repeat and greater than the size of a sample we recommend ordering a full roll.

ORDERING

By placing an order through this website you are agreeing to purchase selected products at the shown prices on this website. We reserve the right to refuse any offer to purchase for whatever reason including out of date pricing or incorrect pricing, inability to supply stock, incorrect freight calculations or any other reason.

Please take care when ordering as Wall Candy Wallpaper does not refund, exchange or cancel orders for change of mind or incorrect selection. Exchanges and refunds are accepted for faulty merchandise only, as required by the ACCC.

PAYMENT METHODS
Payment may be made by VISA, MasterCard, American Express or Direct Bank Transfer. All prices are in Australian Dollars with GST included in the listed price.

SECURITY & PRIVACY
We are committed to maintaining your privacy and security, for more information please visit our Security and Privacy pages.

DELIVERY TIME FRAME
After your order has been processed, you will be sent a confirmation email. The average time for your order to be delivered to you is 5 - 10 days if the item is in stock or 15 - 28 days if ordered from outside Australia. We will notify you if we need longer to process your order in another way, which will affect the delivery time frame.

While every effort is made to quote accurate delivery times, we regret that we cannot accept responsibility for transit or other delays. We will always endeavor to contact clients and advise of unexpected changes whenever possible.

DELIVERY CHARGES
Delivery, packaging and insurance charges are calculated based on the item(s), destination address and method of delivery you choose at the checkout stage of purchasing. These charges will be shown to you. After selecting your items for purchase, proceed to the checkout area and select your delivery options to be presented with your delivery charge amounts.

COLOURS ON YOUR SCREEN
While every attempt is made to ensure the colours displayed on our website are true and accurate, colour variations are inevitable due to monitor settings and lighting conditions. If you need to match a colour exactly, we recommend you order a sample of the product.

QUANTITY OF ROLLS
The quantity of rolls purchased is the responsibility of the purchaser. Wall Candy Wallpaper strongly encourages customers to be aware of the exact measurements of the area to be papered.

You may contact us to provide an estimate on the amount of rolls required based on exact measurements, however these are estimates are provided in good faith but without guarantee, and are not binding. Any shortfalls/excess in ordering requirements are the sole responsibility of the purchaser.

INSTALLATION
All wall surfaces must be properly prepared, if in doubt consult a qualified professional.

Wall Candy Wallpaper has a selection of recommended hangers in Australia, which we can provide you upon purchase. These hangers are not Wall Candy Wallpaper employees. Whilst every step has been taken to ensure these preferred hangers perform outstanding work we cannot accept responsibility for their work.

Wall Candy Wallpaper shall take no responsibility for damage to products, caused by or during storage, transport or installation by a third party, retailer, or by the purchaser.

FAULTY PRODUCT
It is the responsibility of the purchaser to examine the papers for faults or discolouration prior to hanging. Wall Candy Wallpaper accepts no responsibility for papers that have been cut and hung when faults or discolouration are apparent prior to installation.

If faults or discolouration are apparent, please cease installation, and contact Wall Candy Wallpaper immediately.

Suspected faulty wallpaper must be returned to Wall Candy Wallpaper for inspection by management (This includes all unopened and open rolls, with packaging). If the wallpaper is deemed to be faulty, replacement of the same paper will be arranged with the manufacturer.

It is purchaser’s responsibility to check goods, including if delivered directly to a third party.

Wall Candy’s liability for any defect or claim is limited to the value of invoice only. Claims are not liable after paper/fabric has been cut, or any other treatment has been applied to the paper/fabric.

USE OF WWW.WALLCANDYWALLPAPER.COM.AU

You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use www.wallcandywallpaper.com.au content in any way except for your own personal, non-commercial use. You also agree not to adapt, alter or create a derivative work from any www.wallcandywallpaper.com.au content except for your own personal, non-commercial use. Any other use of www.wallcandywallpaper.com.au content requires the prior written permission of Wall Candy (WA) Pty Ltd.

TERMS OF SUPPLY
Please refer to this document for our In Store Terms of Supply.